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Glitch at parking kiosks may have cost city $40K in revenue

today07/12/2021 20

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A software glitch in some parking kiosks may have cost Maryland’s Ocean City as much as $20,000 in revenue. The Daily Times of Salisbury reported last week that the glitch was in Flowbird parking kiosks in downtown Ocean City. A city spokeswoman said the company had performed a software update on July 1 that led to some customers being charged multiple times. City officials said they shut down paid parking on July 5 and 6. City officials said that resulted in a revenue loss that could be as much as $20,000. Flowbird said it has since resolved the problem and is issuing refunds. The company also said that there was no security violation and that all customer data is safe.

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